Our Story
Best Practices in Cold-Calling!!
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Harden
Ervin, MBA
President & Chief Sales
Management Consultant
23 Year
Experience
Revised:
08/03/10
|
Managing
Salespeople, Technology and
Processes
to
Maximize Sales and Market
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Our Story
& Qualifications...
Serving businesses throughout the Delaware
Valley (Eastern PA, Middle and Southern NJ, & DE), we at
SalesAutomation.com are
Professional Corporate Sales Automation Consultants Trainers
and Coaches, specializing in Cold Calling. Our experience and entire focus is the Sales Process and
Analytics from finding leads to closing new sales from new customers. We do most of our work using reasonably priced
Customer Relationship Management products, either the one you already have or
the one you wish to install. With this experience and
knowledge we can council you in your sales system's efficiently and effectively
and increase your business using Cold Calling Systems that we have been using to
expand our business.
Harden Ervin's Value to Your Business: Our Chief Sales
Management Consultant is Harden Ervin. He has been working on
sales systems using computers from 1982 to present. He is well versed in
CRM Techniques by keeping on top of the latest publications, attending sales
oriented webinars and seminars and coaching
SalesAutomation.com's customers.
He graduated from
Mississippi State University with an MBA in management and a undergraduate minor
degree in Computer Science. After leaving University he have been in sales
with companies such as E. I du Pont de
Nemours. Inc., The Maytag Company, Burlington Industries. etc.
During the time he was stationed in Charlotte, NC, Harden taught at King College
Sales and Marketing. Harden was a Manufacturing Representative, in furniture,
till he started work on using technology to sell. All this
experience has given Harden with a unique and innovative perspective and problem solving
ability with gaining new customers and keeping old customer forever. He delivers the following.
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Harden Ervin's entire sales consulting
effort is designed to have each part of the marketing, sales processes and
sales automation tools recommend
actions supporting finding leads and moving them quickly and logically to a
sale.
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He keeps abreast of the latest information on
cold calling and CRM.
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A quick visualization of a businesses existing sales process.
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Knowledge of how to obtain qualified leads for any type of
business.
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Consulting to make your Website support quality lead
collection.
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The process necessary to make qualified leads quality
leads. This process forces the sales force to concentrate on only
those leads that can lead to sales.
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Knowledge on how to build excellent and secure lead,
Prospect, and Customer relationship database and make it work for you.
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E-mail campaigns that do not violate the CANSPAM law.
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E-mail campaigns that work and can be self
administered.
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Experience with relationship managers (Contact Managers)
and knowledge on how to use them to support the entire marketing and sales cycle.
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Training to salespeople to best sales practices
using the tools they have.
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A configured relationship manager, using Sales Automation to make salespeople
three times as efficient.
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Recommended quoting methods and software, which
integrates with your established technology, speeds up the sales process,
with fewer errors and always inserts a follow-up in the salesperson's
calendar.
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Established controls and data checks to make
sure that the salespeople are following the process and the designed process
is working as designed.
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A design plan for efficient help desks, call
centers, and telemarketers.
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to of the line Proposal and RFPs software and are
integrated with the Relationship Manager and accounting software and are
part of the sales process.
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And after your customized program he will
develop a training schedule for the sales force and back up personnel
designed to make the marketing and sales program to your companies success.
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Fluent in German.
When selling he experienced a need for Information exchange
between salespeople and their companies long ago. Also there
was a need for a development of a successful sales process. In the early
1980 he decided there had to be a better way to share information between
Salespeople and their Employers. To successful do his job he had to be up
to date with information from the business they represent. At that time
salespeople could use the phone, but it could not give the salesperson, the
Customer the
information he needed. This lack of information impacted the performance of the sales
representatives, caused mistakes both in product and timely deliver of product.
In the early 80s Harden Ervin created EAZY
REP, a furniture sales program linking factories to their salespeople.
It was successfully sold to sales people and several manufacturing companies in
the furniture industry. The several sales forces were provided
with computers and hooked up to their
factories by the telephone with great success. This connection provided
the information that each representative needed to close sales and guarantee
delivery times.
Another venture into
programming was constructing a sales system for an accessories furniture manufacturer to use
in their showroom in High Point, North Carolina at the International Furniture
Market. It was named SHOWROOM
and it used hand held portable bar code readers to create orders while the
customer was in the showroom. This was done in the last 1980s.
After these successes Harden turned to the
general relationship management market and consulted on creating new sales using
GoldMine, a relationship manager.. The
one concept he kept in his mind is salespeople should sell and the company
should support them making it easier from them to do their job. .
Harden Ervin and his team are qualified to
council you on your sales program and fine tune it to work more effectively thus
adding to the bottom profit line. He has access to all of the best
practices information and what technology works and will work. He attends
meetings that provide information he can use to help SalesAutomation.com's
customers.
Sales policy of SalesAutomation.com -- We are always
attempting to offer more of what our clients need. Our feeling is that our
customer should be knowledgeable, secure in what they purchase, well trained
to take advantage of the technology and coached well of using the technology to
market and sell product. Furthermore, we really enjoy the business of
Selling Using Technology.
VMDV, LLC
dba SalesAutomation.com
203 Pine Valley Drive
Coatesville, PA 19320 (Voice) 866-415-4130x1 • 215-643-7599x1 (Fax) 215-929-1152
Sales@SalesAutomation.com
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VMDV, LLC |