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Best Practices in Cold-Calling!!

 

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Harden Ervin, MBA

President & Chief Sales Management Consultant

23 Year Experience

 

Revised: 08/03/10

Managing

Salespeople, Technology and Processes

to

 Maximize Sales and Market Share

 

Call Toll Free 1(866)415-4130x1 and we will discuss our comprehensive and unique

  New Business Development Center!


 

Our Story & Qualifications...

Serving businesses throughout the Delaware Valley (Eastern PA, Middle and Southern NJ, & DE), we at SalesAutomation.com  are Professional Corporate Sales Automation Consultants Trainers and Coaches, specializing in Cold Calling.  Our experience and entire focus is the Sales Process and Analytics from finding leads to closing new sales from new customers.  We do most of our work using reasonably priced Customer Relationship Management products, either the one you already have or the one you wish to install.  With this experience and knowledge we can council you in your sales system's efficiently and effectively and increase your business using Cold Calling Systems that we have been using to expand our business.  

Harden Ervin's Value to Your Business:  Our Chief Sales Management Consultant is Harden Ervin.  He has been working on sales systems using computers from 1982 to present.  He is well versed in CRM Techniques by keeping on top of the latest publications, attending sales oriented webinars and seminars and coaching SalesAutomation.com's customers. 

He graduated from Mississippi State University with an MBA in management and a undergraduate minor degree in Computer Science.  After leaving University he have been in sales with companies such as E. I du Pont de Nemours. Inc., The Maytag Company, Burlington Industries. etc.   During the time he was stationed in Charlotte, NC, Harden taught at King College Sales and Marketing.  Harden was a Manufacturing Representative, in furniture, till he started work on using technology to sell.   All this experience has given Harden with a unique and innovative perspective and problem solving ability with gaining new customers and keeping old customer forever.  He delivers the following.

  • Harden Ervin's entire sales consulting effort is designed to have each part of the marketing, sales processes and sales automation tools recommend actions supporting finding leads and moving them quickly and logically to a sale. 

  • He keeps abreast of the latest information on cold calling and CRM.

  • A quick visualization of a businesses existing sales process. 

  • Knowledge of how to obtain qualified leads for any type of business.

  • Consulting to make your Website support quality lead collection.

  • The process necessary to make qualified leads quality leads.  This process forces the sales force to concentrate on only those leads that can lead to sales. 

  • Knowledge on how to build excellent and secure lead, Prospect, and Customer relationship database and make it work for you.

  • E-mail campaigns that do not violate the CANSPAM law. 

  • E-mail campaigns that work and can be self administered.

  • Experience with relationship managers (Contact Managers) and knowledge on how to use them to support the entire marketing and sales cycle.

  • Training to salespeople to best sales practices using the tools they have.

  • A configured relationship manager, using Sales Automation to make salespeople three times as efficient.

  • Recommended quoting methods and software, which integrates with your established technology, speeds up the sales process, with fewer errors and always inserts a follow-up in the salesperson's calendar.

  • Established controls and data checks to make sure that the salespeople are following the process and the designed process is working as designed. 

  • A design plan for efficient help desks, call centers, and telemarketers.

  • to of the line Proposal and RFPs software and are integrated with the Relationship Manager and accounting software and are part of the sales process. 

  • And after your customized program he will develop a training schedule for the sales force and back up personnel designed to make the marketing and sales program to your companies success. 

  • Fluent in German.

When selling he experienced a need for Information exchange between salespeople and their companies  long ago.   Also there was a need for a development of a successful sales process.  In the early 1980 he decided there had to be a better way to share information between Salespeople and their Employers.  To successful do his job he had to be up to date with information from the business they represent.  At that time salespeople could use the phone, but it could not give the salesperson, the Customer the information he needed.  This lack of information impacted the performance of the sales representatives, caused mistakes both in product and timely deliver of product. 

In the early 80s Harden Ervin created EAZY REP, a furniture sales program linking factories to their salespeople.  It was successfully sold to sales people and several manufacturing companies in the furniture industry.  The several sales forces were provided with computers and hooked up to their factories by the telephone with great success.  This connection provided the information that each representative needed to close sales and guarantee delivery times.  

Another venture into programming was constructing a sales system for an accessories furniture manufacturer  to use in their showroom in High Point, North Carolina at the International Furniture Market.  It was named SHOWROOM and it used hand held portable bar code readers to create orders while the customer was in the showroom.  This was done in the last 1980s.

After these successes Harden turned to the general relationship management market and consulted on creating new sales using GoldMine, a relationship manager..  The one concept he kept in his mind is salespeople should sell and the company should support them making it easier from them to do their job.   .

Harden Ervin and his team are qualified to council you on your sales program and fine tune it to work more effectively thus adding to the bottom profit line.  He has access to all of the best practices information and what technology works and will work.  He attends meetings that provide information he can use to help SalesAutomation.com's customers.

Sales policy of SalesAutomation.com -- We are always attempting to offer more of what our  clients need.  Our feeling is that our customer should be knowledgeable, secure in what they purchase, well trained to take advantage of the technology and coached well of using the technology to market and sell product.    Furthermore, we really enjoy the business of Selling Using Technology.  

VMDV, LLC

dba SalesAutomation.com
203 Pine Valley Drive
Coatesville, PA 19320
(Voice)  866-415-4130x1 • 215-643-7599x1
(Fax)  215-929-1152

Sales@SalesAutomation.com

www.SalesAutomation.com

Copyright, 2008, VMDV, LLC